Falcon Rides - Frequently Asked Questions
1. What services does Falcon Rides offer?
We offer daily, weekly, and monthly car rentals, airport transfers, and professional chauffeur services across Dubai.
2. Where is Falcon Rides located?
We are based in Al Karama, Dubai – just 20 minutes from Downtown Dubai and Burj Khalifa.
3. What documents are required to rent a car?
You’ll need a valid driving license, Emirates ID or Passport, and a deposit (cash or card).
4. Do you offer delivery and pick-up?
Yes, we provide free delivery and collection service anywhere within Dubai.
5. Are your cars insured?
Yes, all vehicles are fully insured with standard coverage.
6. Do you offer monthly rental plans?
Yes, we offer discounted monthly rental options for both residents and tourists.
7. What types of vehicles are available?
We offer sedans, SUVs, hatchbacks, and luxury cars including Hyundai, MG, Kia, Mitsubishi, and more.
8. Can I rent a car without a credit card?
Yes, we accept both cash and debit card payments with a valid ID and deposit.
9. What is your cancellation policy?
We offer free cancellation up to 24 hours before your scheduled rental time.
10. Do you offer airport pick-up service?
Yes, we can arrange car delivery or chauffeur service directly to Dubai International Airport (DXB).
11. Is fuel included in the rental price?
Fuel is not included. The car must be returned with the same level of fuel as delivered.
12. Are your cars new and well-maintained?
Yes, all vehicles are 2023–2024 models, regularly maintained for cleanliness and performance.
13. What is the minimum rental period?
The minimum rental period is 24 hours for daily rentals.
14. Do you offer luxury cars for events or weddings?
Yes, we provide premium cars for weddings, business events, and VIP services.
15. What happens if the car breaks down?
We offer 24/7 roadside assistance and quick vehicle replacement if needed.
16. Can tourists rent a car from Falcon Rides?
Yes, tourists with valid international driving licenses are welcome to rent from us.
17. Is mileage limited?
Our rentals come with generous daily mileage. Additional km charges apply if exceeded.
18. How do I make a reservation?
You can book directly on our website or call/WhatsApp us at +971 56 361 9373.
19. Can I rent a car with a driver?
Yes, chauffeur service is available upon request at reasonable rates.
20. Is Falcon Rides open on weekends?
Yes, we’re open Monday through Saturday. Friday timings may vary slightly.
